26. IF I DON’T HAVE ACCESS TO A SCANNER, CAN I SEND PHOTOGRAPHS TO MY RELATIVE IN THE U.S. TO SCAN THE PHOTOGRAPHS, SAVE THE PHOTOGRAPHS TO A DISKETTE, AND THEN MAIL THE DISKETTE BACK TO ME TO APPLY?
Yes, this can be done as long as the photograph meets the photograph requirements in the instructions, and the photograph is electronically submitted with, and at the same time the E-DV online entry is submitted. The applicants must already have the scanned photograph file when they submit the entry on-line. The photograph cannot be submitted separate from the online application. Only one on-line entry can be submitted for each person. Multiple submissions will disqualify the entry for that person for DV-2010. The entire entry (photograph and application together) can be submitted electronically from the United States or from overseas.

27. CAN I SAVE THE FORM ON-LINE SO THAT I CAN FILL OUT PART AND THEN COME BACK LATER AND COMPLETE THE REMAINDER?
No, this cannot be done. The E-DV Entry Form is designed to be completed and submitted at one time. However, because the form is in two parts, and because of possible network interruptions and delays, the E-DV system is designed to permit up to sixty (60) minutes between the downloading of the form and when the entry is received at the E-DV web site after being submitted online. If more than sixty minutes elapses, and the entry has not been electronically received, the information already received is discarded. This is done so that there is no possibility that a full entry could accidentally be interpreted as a duplicate of a previous partial entry. For example, suppose an applicant with a wife and child sends a filled in E-DV Entry Form Part One and then receives Form Part Two, but there is a delay before sending Part Two because of trouble finding the file that holds the child’s photograph. If the filled in Form Part Two is sent by the applicant and received by the E-DV website within sixty (60) minutes, there is no problem. However, if the Form Part Two is received after sixty (60) minutes have elapsed, then the applicant will be informed that he or she must start the entire entry over from the beginning. The DV-2010 instructions explain clearly and completely what information is required to fill in the form. This way you can be fully prepared, making sure you have all of the information needed, before you start to complete the form on-line.

28. IF THE SUBMITTED DIGITAL IMAGES DO NOT CONFORM TO THE SPECIFICATIONS, THE PROCEDURES STATE THAT THE SYSTEM WILL AUTOMATICALLY REJECT THE E-DV ENTRY FORM AND NOTIFY THE SENDER. DOES THIS MEAN I WILL BE ABLE RE-SUBMIT MY ENTRY?
Yes, the entry can be resubmitted. Since the entry was automatically rejected, it was not actually considered as submitted to the E-DV website. It does not count as a submitted E-DV entry, and no confirmation notice of receipt is sent. If there are problems with the digital photograph sent, because it does not conform to the requirements, it is automatically rejected by the E-DV website. However, the amount of time it takes the rejection message to reach the sender is unpredictable due to the nature of the Internet. If the problem can be fixed by the applicant, and the Form Part One or Two is re-sent within sixty (60) minutes, there is no problem. Otherwise the submission process will have to be started over. An applicant can try to submit an application as many times as is necessary until a complete application is received and the confirmation notice sent.

29. WILL THE ELECTRONIC CONFIRMATION NOTICE THAT THE COMPLETED E-DV ENTRY FORM HAS BEEN RECEIVED THROUGH THE ONLINE SYSTEM BE SENT IMMEDIATELY AFTER SUBMISSION?
The response from the E-DV website which contains confirmation of the receipt of an acceptable E-DV Entry Form is sent by the E-DV website immediately. However, how long it takes the response to reach the sender is unpredictable due to the nature of the Internet. If many minutes have elapsed since pressing the ‘Submit’ button, there is no harm in pressing the ‘Submit’ button a second time. The E-DV system will not be confused by a situation where the ‘Submit’ button is hit a second time, because no confirmation response has been received. An applicant can try to submit an application as many times as is necessary until a complete application is received and the confirmation notice sent.